Effective Date: 17 May 2025
Business Name: Innozone Mall
Website: https://innofume.com
Email: info@innofume.com
WhatsApp: +94 729 228 225

By accessing and using this website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, please do not use the website.

1. Overview

Innozone Mall is an online gift platform in Sri Lanka, offering curated and quality gift items for individuals and professionals. All transactions on our platform are governed by the terms outlined herein.

2. Eligibility

To use our website and make purchases, you must:

  • Be at least 18 years old or have parental consent.
  • Provide accurate, complete, and current information.
  • Comply with all applicable laws and regulations of Sri Lanka.

3. Product Information

  • All products listed on Innozone Mall are subject to availability.
  • We reserve the right to modify, remove, or update product information, prices, and availability at any time without prior notice.
  • Images are for representation purposes only; actual items may vary slightly.

4. Orders & Payment

  • Orders can be placed online via https://innofume.com.
  • We accept Cash on Delivery and Bank Transfer as payment methods.
  • Orders will be processed only after payment confirmation (for bank transfers).
  • We reserve the right to cancel or reject any order at our discretion.

5. Delivery Policy

  • Delivery is handled through third-party courier services within 3–7 working days, excluding public holidays and Poya days.
  • Delays may occur due to unforeseen courier or logistical issues.
  • We are not responsible for any delays or issues caused by third-party delivery providers.

6. Return, Refund, and Exchange Policy

  • All sales are final. We do not accept returns, refunds, or exchanges.
  • Claims for defective or damaged products must be reported within 24 hours of delivery, with supporting images or videos.

7. Intellectual Property

All content on this website, including but not limited to logos, text, graphics, images, product names, and layouts, is the property of Innozone Mall and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

8. Limitation of Liability

Innozone Mall shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the website, including but not limited to loss of data, loss of profits, or service interruptions.

9. Privacy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

10. Changes to Terms

Innozone Mall reserves the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of the website following changes constitutes your acceptance of the new terms.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.

12. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact:

📧 Email: info@innofume.com
📱 WhatsApp: +94 729 228 225
🕘 Business Hours: Monday to Friday, 9:00 AM – 5:00 PM